Value Added Services for ISOs

OVERVIEW

In addition to our ATM driving, payment and settlement and extensive hardware products and services, GPC provides our ISO clients with a variety of value added services to support their businesses, including our DeviceManager interface which allows you full access and control over your machines, direct currency conversion options and risk management.

ATM Monitoring and Merchant Reporting

ATM Settlement and Reporting - GPC's DeviceManager BackOffice system provides flexibility to support complex next-day settlement for all "shareholders" in ATM interchange, surcharge and vault cash. In addition, the BackOffice system provides flexibility to support the widest variety of reporting options including transaction activity, ATM status, zero activity, suspect transactions and cash position statements.

GPC's powerful reconciliation system will identify any discrepancies before final settlement instructions are initiated ensuring accurate settlement of vault, surcharge and interchange revenue streams.

Self Service Tools

Instant Terminal Setup

  • Terminal ID

  • ATM Make/Model

  • $ Surcharge Amount

  • Site Location

  • Service Providers

Settlement Services

  • EFT Daily Payment

  • Vault Cash Owner

  • Surcharge Split

  • Interchange Split

  • Account Set up

ATM Status Monitoring

  • ATM Error Status

  • Cash Level

  • Heartbeat

  • ATM Error Alert Message Configuration

Transaction Reporting

  • Activity by ATM

  • Bank Account Settlement

  • Adjustment and Chargebacks

Compliance Management

  • ATM Certification

  • KYC Documents

  • Source of Funds

  • Network Audits and Compliance

Dynamic Currency Conversion (DCC)

Dynamic Currency Conversion (DCC) at the ATM allows international cardholders to withdraw cash at the value of their home currency by instantly converting and displaying the adjusted value on the ATM screen. This gives them full and immediate disclosure of the withdrawal amount as well as any fees being charged.

DCC for your business

  • DCC for ATMs is a value added transaction that is easily enabled and creates a net new revenue stream.

  • DCC is the first transaction since the approval of surcharging on international transactions that creates a net new revenue stream on already existing international cardholder transactions.

  • DCC moves the FX conversion rate decision to the ATM acquiring network thereby moving the FX margin forward to the acquirers.

  • DCC is optional, but studies show that international cardholders will opt to select the DCC ATM offer between 60% to 70% of the time.

  • The DCC FX rate spread can be adjusted in realtime to ensure market competitive rates are always presented.

DCC for your customers

  • DCC is processed in real time and displays the home currency equivalent on the ATM screen and receipt. This is the actual amount that will be debited on the cardholder’s bank account.

  • DCC provides tourists and business travellers with a clearly communicated and competitive FX conversion rate.

  • The customer does not need to wait until he receives his bank statement to see what amount was charged for a foreign ATM withdrawal.

Download our DCC Brochure for more information

Foreign Exchange (FX) ATM Managed Solutions

Our smart FX Teller machines can dispense multiple currencies at chosen exchange rates, reducing the need for a person to operate those services.